New Victory On Demand Stream theater from around the world! New Victory cares about your comfort, which is why our new season features both a return to in-person performances at the New Victory Theater, as well as an international season of digital exclusives you can stream wherever you work, live or play! Throughout the season, you can stream more than a dozen productions captured from artists around the world, including digital versions of the New Victory shows on stage. For audiences both local and global, New Victory On Demand is curated and designed for you—the caregiver, the teacher, the artist—who wants to discover exciting new artists and innovative ways to tell stories. Sign up to receive announcements on everything New Victory On Demand and more. Find a Show Discover an exciting, international season of digital exclusives—plus all the shows playing on the New Victory stage! Browse on-demand shows On-Demand FAQs How do I watch shows via New Victory On Demand? After you rent an on-demand show, you will receive a confirmation email with a link to watch. Please allow up to 10 minutes to receive the confirmation email and hold onto your link as it grants you unique access to automatically login and view the show. This link will not work if shared with others. You can also access an On-Demand Library of your rentals in your New Victory account. How long do I have to view the show? You have up to 72 hours from the time you first start the video. You may begin, pause or rewatch the show as many times as you like during that period. Can more than one member of my household view the show? Yes, you only need one login and access link per household. Anyone outside of your household, however, would need to purchase their own access and set up their own account. What devices can I use to watch a performance? New Victory On Demand shows are accessible only through an internet browser. They are best viewed on your Mac, Windows or Chrome computer. If you have a SmartTV or device that allows you to stream, cast, or mirror to your television set, you may also use that method to watch. Here are some Tips and Tricks for TV Streaming you may find helpful. (Please note that, while we are happy to provide this information, we are unable to provide any customer service or technical support for TV streaming.) What browsers do you recommend? If you’re streaming on a Mac, we recommend using the latest versions of Chrome and Safari. For Windows users we recommend using the latest versions of Chrome and Edge. Internet Explorer is not recommended. Can I log in on multiple devices? Yes, if you begin to view a stream on one device and want to switch to a different one, you may login on up to three devices per show during your viewing period. What if I forgot my login info? Our Ticket Services associates are happy to assist if you have trouble logging in to your account for viewing. However, most people can update their passwords themselves. Once you are on the login page, click the “Forgot Password” link, enter your information, and await the password reset email. If you are still experiencing difficulties, contact us by phone at 646.223.3010 or email at Ticket_Services@NewVictory.org. Can I download a show and watch offline? No, to watch our shows, you need a continuous internet connection. Our shows are streamed via the internet, not downloaded to your device. How do I make the video full screen? Turn on full-screen view by clicking the full-screen icon in the lower-right corner of the video player. To exit full screen mode at any time, you can press the “Esc” button to return to the main viewing page. How can I control the volume? In addition to the regular sound capabilities of your chosen viewing device, there is a volume control button located inside the lower right corner of the video frame. If the volume is still too low, check that your computer or device has not accidentally paired with an unused Bluetooth speaker or headset in your home. If you intend to play audio via Bluetooth, check that your speaker or headset has paired successfully with your computer or device, resetting the connection if needed. How do I access captions, sign interpretation or audio description? Captions: If using a computer, during playback, hover over the closed caption icon (“cc”) in the video control bar. Then, select your desired language. If using a mobile device, you may need to tap to activate the video control bar and select an icon. Icons vary by device, but may be indicated by a closed caption icon, a speech bubble or available under an icon with three dots. Sign Interpretation or Audio Description: To switch to a sign-interpreted or audio-described version, select the video thumbnail labeled either (Sign-Interpreted) or (Audio-Described). How can I control the video quality? You may view the video resolution quality in the lower right corner of the video player. It usually defaults to “auto” to adjust to your bandwidth automatically, but you may want to try reducing video quality manually if your video is starting and stopping. If you continue to experience grainy or low-quality video playback, your internet connection may have been interrupted. Try refreshing your browser, and keep other streaming content to a minimum in any open tabs and apps. If the issue persists, try a different device, restart your router, or check your internet speed.