Accessibility Visitor Info » Accessibility New Victory strives to make our programs, performances and spaces accessible. If you have questions, need assistance or need an accommodation not mentioned, please contact us. For public performances and family workshops: 646.223.3010 Sam Eckmann, Assistant Director of Ticket Operations SEckmann@New42.org For school performances and teacher workshops: 646.223.3090 Asha John, Senior Education Programs Manager AJohn@New42.org Patrons with Limited Mobility Entrance: Our wheelchair-accessible entry features a lift and is located on the right side of the main entrance, marked by two wooden doors. Please call 646.223.3010 if you need assistance. Seating: Wheelchair-accessible seating is available in the Orchestra Level and Balcony boxes. Easy Transfer seats with raise-able armrests are also available in the Orchestra for individuals who want to transfer into a theater seat and have their wheelchair stowed. Steps: The main entrance has three stairs up to the Orchestra, and there are four steps down to access Mezzanine seating and eleven steps down to access Balcony seating. Elevator: The elevator services the Lower Level (restrooms and lockers), Orchestra Level (ground floor), Mezzanine Level (2nd floor) and Balcony Level (3rd floor) of the theater. Patrons with Sensory Sensitivities Adapted for individuals on the autism spectrum, with sensory sensitivity or anyone who may benefit from a relaxed theater experience, these performances feature adjusted lighting and sound and an inclusive, judgment-free environment with trained staff and supports. Sensory-Friendly Performances See upcoming sensory-friendly performances and access sensory-support materials. Learn more Patrons Who Are Deaf or Have Hearing Loss In partnership with Hands On, select performances in our season are interpreted in American Sign Language (ASL) by professional interpreters near the stage. Assistive Listening Devices Assistive listening devices are available at every performance. To borrow one, speak to a House Manager or Usher. Patrons Who Are Blind or Have Low Vision Through a small earpiece, trained describers will provide necessary detail by describing the live action between the actors’ dialogue. A select number of seats are available for patrons who require a seat close to the stage due to low vision or other visual needs. New Victory Virtual Tour Take a virtual tour of the New Victory Theater and see inside our lobbies and auditorium. Take a 360° virtual tour Digital Content Our New Victory Arts Breaks are captioned in English. Sensory-Friendly Performances Discover upcoming dates and supports offered at our judgment-free, inclusive performances Experience & Amenities Explore free arts activities together as a family and enjoy kid-friendly amenities Frequently Asked Questions Answers to what to do if you’re late or can’t use your tickets, theater policies and more