Accessibility

Theater belongs to everyone. All venues are wheelchair-accessible, and we offer assistive listening devices, accessibility supports, and Sensory-Friendly, ASL-interpreted and audio-described performances.

New Victory is committed to making our programs, shows and spaces accessible for everyone.

If you have questions, need assistance or need an accommodation not mentioned, please contact us.

Accessibility Guide

Details about our accessibility services are available in alternate formats:

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Audio File

Accessibility Supports at Every Performance

Accessibility Table

Located downstairs across from the lockers is where anyone can find support items to use free of charge. You may also request them by speaking to any staff member.

Sensory Awareness Notes
Sensory fidgets
Foam earplugs
Ear defenders*
Light-sensitivity sunglasses*
Assistive listening devices*
Induction neckloops*
Bariatric or standard wheelchairs*

*Some support items require an exchange of a government-issued ID, which is given back when the item is returned.

New Victory Theater Accessibility Cozy Zone 2

Sensory-Friendly Spaces

Located downstairs next to the lockers, the Cozy Zone is a space where patrons can take a break at any time and relax in a comfortable, quiet place with coloring sheets and sensory fidgets. The Mezzanine lobby is also available as a quiet space to sit and wait for the house to open.

Learn more about our sensory-friendly accommodations!

Accessible Seating Options

Getting Tickets

On the Select Your Own Seat map, some seats have special designations (represented by a ✪) to help patrons determine the best seat for them.

Wheelchair-accessible and Companion seats: For patrons who use wheelchairs and adjacent seats for their companions ( indicates a space where a theater seat has been removed)
Designated Aisle seats and Companion seats: For patrons who use mobility aids or would benefit from a seat with a raisable armrest (these seats are not wheelchair-accessible due to the steep aisle)
Autism-Friendly seats: Seats on an aisle, close to a theater exit for patrons who would like easier access to and from the lobby (in partnership with Seats on the Spectrum ↗)
ADA – Blind/Low Vision seats: For patrons who would like a seat close to the stage due to low vision or other needs

Public Transportation: The nearest accessible subway station is 42 St—Port Authority Bus Terminal in the North Wing between 41st and 42nd Street on 8th Avenue. You can take the A, C or E to get to this station.

Entrance: Our wheelchair-accessible entry—a solid wooden door—is located to the right of the main entrance and features a lift.

Steps: The main entrance has three steps up to the Orchestra, and there are four steps down to access Mezzanine seating and eleven steps down to access Balcony seating.

Seating: Wheelchair-accessible seating is available in the rear Orchestra and Balcony boxes. Mezzanine seating is NOT wheelchair-accessible.

Designated Aisle seats with raisable armrests are also available in the Orchestra for individuals who want to transfer into a theater seat and have their mobility aid stowed. These seats are not wheelchair-accessible due to the steep aisle.

When floor seating or bench seating is used, standard chairs are also available by request.

Elevator: The elevator services the lower level (restrooms, lockers, café and shop), Orchestra level (ground floor), Mezzanine level (second floor) and Balcony level (third floor) of the theater.

Restrooms: Our restrooms are located on the lower level behind the staircase. They are equipped with automatic, low-energy power doors (push plate/swing doors), wheelchair-accessible stalls and changing tables. They are gender-inclusive, so please use the restroom which most closely reflects your gender identity.

Entrance: The main entrance is wheelchair-accessible with automatic, low-energy power doors (push plate/swing doors).

Seating: Wheelchair-accessible seating is available, and locations will vary by production. When floor seating and bench seating are used, standard chairs are also available by request.

Elevator: Two elevators service all levels of the building.

Restrooms: Restrooms with wheelchair-accessible stalls are located on floors 2, 3, 5 and 8. Those on floors 2 and 3 are also equipped with changing tables.

Accessibility Services at Some Performances

Audio-Described Performances

Through a small earpiece, professional audio describers give verbal descriptions of costumes, scenery, and other visual elements and narrate the live action between the actors' dialogue. Audio description begins approximately 10 minutes ahead of the performance itself, providing details about characters and design elements. Available to borrow at the Accessibility Table (requires an exchange of government-issued ID), AD earphones are cleaned after each use and may be used in any seat.

Public Audio-Described Performances School Audio-Described Performances

Liz Bolick

Liz Bolick has been an audio describer since 2015. She trained at TDF in partnership with Audio Description Solutions and took courses with Christine Washburn at The Dark Room Ballet. She currently freelances with Sound Associates. Her experience includes describing for Omnium Circus, Big Apple Circus, New Victory Theater, Off-Broadway productions, and music and dance performances, as well as providing pre-recorded audio descriptions for theater and circus productions.

Andrea Miskow

Andrea Miskow has been audio describing live theater since 2003. She trained at Yale Repertory Theatre, the American Council of the Blind's Audio Description Project and Audio Description training retreats. She describes on a regular basis for Broadway and Off-Broadway productions as well as regionally in the tri-state area. She is the Audio Description Supervisor for Sound Associates and GalaPro, providing pre-recorded audio description for Broadway theaters and touring productions.

Public Sign-Interpreted Performances School Sign-Interpreted Performances

Founded in 1982, Hands On provides access to arts and cultural programs for the Deaf and hard of hearing communities by offering sign-interpreted performances along with information on Deafness and the arts across New York City and the country. Having earned a national reputation for providing high-quality interpreted theater, Hands On remains committed to making theater accessible to the 75,000 Deaf signing people in the New York metropolitan area.