Accessibility
New Victory is committed to making our programs, shows and spaces accessible for everyone.
If you have questions, need assistance or need an accommodation not mentioned, please contact us.
For public programming:
646.223.3010
Sam Eckmann, Assistant Director of Ticket Operations
SEckmann@New42.org
For school programming:
646.223.3090
Asha John, Senior Education Programs Manager
AJohn@New42.org
Accessibility Guide
Details about our accessibility services are available in alternate formats:
Print-Friendly PDF
Audio File
Accessibility Supports at Every Performance
Located downstairs across from the lockers, the Accessibility Table offers a number of support items free of charge. You may also request them by speaking to any staff member.
- Sensory fidgets
- Foam earplugs
- Ear defenders*
- Light-sensitivity sunglasses*
- Assistive listening devices*
- Induction neckloops*
- Bariatric or standard wheelchairs*
*Some support items require an exchange of a government-issued ID, which is given back when the item is returned.
Visit the Cozy Zone
Located downstairs next to the lockers, the Cozy Zone is a space where patrons can take a break at any time and relax in a comfortable, quiet place with coloring sheets and sensory fidgets.
Assistive Listening Devices
Assistive listening devices (ALDs) both amplify and clarify sound. Infrared headsets and induction neckloops are available for patrons who use hearing aids and cochlear implants with a “T” switch. ALDs are cleaned after each use and may be used in any seat.
Trained Service Dogs
We welcome guests with disabilities who are accompanied by a trained service dog, in accordance with the Americans with Disabilities Act (ADA). If you would like to discuss specific seating locations prior to making your selection, contact us at 646.223.3010 or Ticket_Services@NewVictory.org.
Accessible Seating Options
On the Select Your Own Seat map, some seats have special designations (represented by a ★) to help patrons determine the best seat for them.
- Wheelchair-accessible and Companion seats: For patrons who use wheelchairs and adjacent seats for their companions (
indicates a space where a theater seat has been removed.) - Designated Aisle seats and Companion seats: For patrons who use mobility aids or would benefit from a seat with a raisable armrest (these seats are not wheelchair accessible due to the steep aisle.)
- Autism-Friendly seats: Seats on an aisle, close to a theater exit for patrons who would like easier access to and from the lobby
- ADA – Blind/Low Vision seats: For patrons who would like a seat close to the stage due to low vision or other needs
Wheelchair Accessibility
New Victory venues are wheelchair accessible. Refer to the guidelines below to know more about the physical spaces in each venue.
Performances with Accessibility Services
Audio-Described Performances
Through a small earpiece, professional audio describers give verbal descriptions of costumes, scenery, and other visual elements and narrate the live action between the actors’ dialogue. Audio description begins approximately 10 minutes ahead of the performance itself, providing details about characters and design elements. Available to borrow at the Accessibility Table (requires an exchange of government-issued ID), AD earphones are cleaned after each use and may be used in any seat.
Sensory-Friendly Performances
Adapted for individuals on the autism spectrum, with sensory sensitivity or anyone who may benefit from a relaxed theater experience, select performances feature adjusted lighting and sound and an inclusive, judgment-free environment with trained staff and supports.
Learn More and View Social Narratives
View Sensory-Friendly Performance Schedule
Sign-Interpreted Performances
In partnership with Hands On, select performances in our season are interpreted in American Sign Language (ASL) by professional interpreters near the stage. Tickets are available via HandsOn.org.
New Victory Virtual Tour
Take a virtual tour of the New Victory Theater and see inside our lobbies and auditorium.
