Plan a Field Trip

Ticket Reservations

• Tickets for Education performances are open to all New Victory Partner Schools. Ticket availability is on a first-come, first-served basis.
• Teachers and chaperones must have a 10:1 student to chaperone ratio. If your school policies necessitate more chaperones, you may request additional tickets, up to a 5:1 student to chaperone ratio. Please send written requests to Education_Tickets@NewVictory.org.
  • NOTE: Some performances for early education students take place in smaller performance spaces with smaller capacities and ticket maximums.
• The minimum group size allowed per Education performance is 5 students and 1 chaperone.

Ticket Allowances

New Victory Education Partners receive season ticket allowances based on when they enroll and submit their Partnership fee by. Ticket allowances represent the maximum number of tickets a school can book, however, tickets are still subject to availability and tend to sell out quickly. Note that ticket window dates are subject to change.

• Onsale – September 30: 400 tickets
• October 1 – December 31: 300 tickets
• January 1 – End of season: 250 tickets
• After-School Partners and Homeschool groups receive a ticket allowance of 250 tickets regardless of ticket window.
• Partners are allotted a maximum of 165 tickets per performance. 

Outstanding Balances & Payment Options

For school-time ticket orders, balances should be paid no later than the date of your reservation. You can submit payment via card, check or purchase order in advance or via cash, card or check in person. If paying at the door, please do so at the box office prior to the start of the performance. Late arrivals will have to contact the Education Department to pay any outstanding balance. Outstanding balances must be paid in order to book tickets or renew your Partnership. 

• Payment by Purchase Order:
  THE NEW 42ND STREET, INC
  Vendor ID: 133 584 032
• Payment by Check:
  Please make checks payable to The New Victory Theater and mail to:
  New Victory Education Department
  229 West 42nd Street, 8th Floor
  New York, NY 10036
  Attn: Education Partnership Team
• Payment by Card:
  Email Education_Tickets@NewVictory.org to schedule a call to provide card information.

Adjusting or Canceling Ticket Reservations

• To cancel ticket reservations or make changes to student or chaperone counts, the School must notify the New Victory Education Department 10 business days (two weeks) before the event. Additional tickets are not guaranteed due to capacity limits.
  • 646.223.3090
  • Education_Tickets@NewVictory.org
• If a cancellation occurs after the 10 business days, the School is still responsible for the ticket balance.
• If a School must cancel their field trip, the Education Partnership team will try to reschedule them based on ticket availability.
• There are no refunds issued for ticket cancellations.

Assigned Seating

• To make your experience at the theater as efficient and safe as possible, you will not be issued tickets ahead of time.
• New Victory Education staff carefully assign seats before each performance, factoring in grade, group size and special circumstances.
• We cannot honor specific seating requests except for requests required for accessibility.

Seating Capacity

• The capacity of the New Victory Theater is 499 seats. The theater has Orchestra, Mezzanine and Balcony seating levels. Each level will have multiple school groups.
• Seating capacity for shows at New 42 Studios varies by show.

We ask that your group remains seated after the show. As soon as we can escort you to your bus, the subway or the restrooms, an usher will come to you.

If you have any questions, please contact the Education Department at: Education_Tickets@NewVictory.org.

Wheelchair Accessibility

New Victory venues are wheelchair accessible and offer a variety of seating arrangements. Refer to the guidelines on our accessibility page.

Assistive Listening Devices

Assisted listening devices amplify and clarify sound for those who are hard of hearing or have hearing loss. Order at the time of ticketing or contact the Education Department at Education_Tickets@NewVictory.org before the performance date.

Sign Interpretation and Audio Description

Sign-interpreted and audio-described Education performances are available for each production on specific dates and times. American Sign Language interpretation refers to a live sign language interpreter conveying all the show’s details to those who are d/Deaf, hard of hearing or experience hearing loss. An audio-described performance has visual elements of the show described and transmitted into an earpiece for those who are blind or have low vision.

Please reserve tickets to these performance dates if either of these services are required for your group, and indicate this need during your ticket order.

If you need either of these services but cannot attend on the audio-described or sign-interpreted date, please contact us at Education_Tickets@NewVictory.org.

Sensory-Friendly

New Victory Education offers sensory-friendly performances for certain shows.

The sound will be adjusted to lower levels, house lights will be left at half and extra staff will be on-site to support audience members as needed.

Fidgets and other sensory tools are available as needed at every performance. Please ask a staff member if you need one during your next visit.

New Victory is committed to the safety of our visitors, performers and employees. We monitor and follow the guidance and recommendations from the CDC and the NY State Department of Health and will update our practices as circumstances change. Some of our policies and protocols include:

• Masks are welcomed but not required.
• The theater, including the auditorium, seats, armrests, railings, door knobs and other high-touch surfaces, are cleaned and sanitized before each performance.
• Bathrooms are ventilated and equipped with touchless toilets, sinks and soap dispensers. Air hand dryers are disabled.
• Touchless hand sanitizing stations are available throughout the building.
• Our air filtration system is outfitted with MERV-13 filters. The air in the auditorium is fully replaced after every performance.

Arrival Time

Plan to arrive at the venue at least 45 minutes before curtain time. The building opens one hour before curtain (i.e., 10am for an 11am performance).

Lunch

New Victory venues are not equipped to host lunch/snacks. No eating is allowed in the theater or any New Victory lobbies.

Bags

Please keep bags at school if possible. If students bring bags to the theater, they must put them in a bin to be kept in the lobby during the show.

According to the NYC Department of Education (NYCDOE), yellow school buses are available for field trips during the school day.

We recommend you schedule and confirm school buses well before your reserved New Victory field trip date(s).

Buses

Drop Off

If you are arriving by bus, ensure your driver drops your group off on the north side of 42nd Street between 7th and 8th Avenues.

Please get your bus driver’s bus number and contact information in case you need to reach them at pick up.

Parking/Pick Up

The New Victory Staff will direct buses to line up on 42nd Street where they will be permitted to stay parked for the duration of the performance. After the performance, New Victory staff will escort groups to their bus.

By Public Transportation

By Subway

1/2/3 N/R/Q/W/7 to Times Square—42nd Street

Exit the station at 42nd Street/7th Avenue. When you come out of the turnstile, take the stairs to your right. All New Victory venues are directly to the west of the subway station.

A/C/E to 42 St-Port Authority

Exit the station at 42nd Street/8th Avenue. When you come out of the turnstile, take the stairs to your right. All New Victory venues are directly to the east of the subway station.

B/D/F/M to 42nd Street—Bryant Park

Exit at 42nd Street/6th Avenue. Walk west on 42nd Street until you come to 7th Avenue. The venues are on the north side of the street at 7th Avenue, directly west of the Times Square—42nd Street subway station.

MTA Bus

The M10, M16, M27, M42 and M104 buses all stop within one block of the venues.

From Staten Island

By Bus/Train

• Take the S74 or S54 to the SIM33C (Midtown Via Church Via Madison).
• Take it to Church Street & Vesey Street.
• Walk to the Uptown 3 train at Park Place.
• Take it to Times Square—42nd Street.
• The venues are on the north side of the street at 7th Avenue, directly west of the subway station.

By Staten Island Ferry

• From the St. George Ferry Terminal, take the Staten Island Ferry to Whitehall Terminal.
• Take the Uptown 1 train to Times Square—42nd Street.
• The venues are on the north side of the street at 7th Avenue, directly west of the subway station.

We must cancel a performance for ALL Education Partners if the New York City DOE decides to cancel school and/or cancel field trips due to inclement weather. If school is in session and public transportation is running, scheduled Classroom Workshops WILL occur. The Chancellor’s decision to close school or cancel field trips will be communicated to radio and television stations before 6am.

We will notify all School Liaisons via phone and email in the event of cancellation.

We will work to reschedule your trip if the performance is canceled, but we may not have the seating capacity to do so. Classroom Workshops can also be rescheduled.

Resources for DOE Updates

Web

• NYC Department of Education
• NYC Government

Social Media

• NYC Public Schools on X (Twitter)

Radio

• WINS (1010 AM)

TV

• NY 1 (Channel 1)
• WNYE-TV (Channel 25)
• WNBC (Channel 4)