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Field Trip Guide

Education Season Ticketing Guidelines

Details on season ticket allowances, group sizes and canceling or adjusting reservations.

Ticket Reservations

  • Tickets for education performances are open to all New Victory Partner Schools. Ticket availability is on a first-come, first-served basis.
  • As a partner you are allotted a maximum of 165 tickets per performance. Teachers and chaperones must have a 10:1 Student to Chaperone ratio. If your school policies necessitate more chaperones, you may request additional tickets, up to a 5:1 Student to Chaperone ratio. Please also send written requests to Education_Tickets@NewVictory.org.
    • NOTE: Some performances for early education students take place in smaller performance spaces with smaller capacities and ticket maximums.
  • The minimum group size allowed per education performance is 5 students and 1 chaperone.

Adjusting or Canceling Ticket Reservations

Ticket reservations must be canceled at least ten business days (two weeks) before the event date.

  • If student or chaperone counts change, the school must notify the New Victory Education Department 10 business days before the event. Additional tickets are not guaranteed due to capacity limits.
  • If a cancellation occurs after the 10 business days, the school is still responsible for the ticket balance.
  • If a school group must cancel their field trip, the Education Partnership team will try to reschedule them based on ticket availability.
  • There are no refunds issued for ticket cancellations.

Seating Policy

New Victory Education staff carefully assign seats in advance of each performance.

Assigned Seating

  • To make your experience at the theater as efficient and safe as possible, you will not be issued tickets.
  • New Victory Education staff carefully assign seats before each performance, factoring in grade, group size and special circumstances.
  • We cannot honor specific seating requests except for requests required for accessibility.

Seating Capacity

  • The capacity of the New Victory Theater is 499 seats. The theater has an orchestra, mezzanine and balcony. Each level will have multiple school groups.
  • Seating capacity for shows at the New 42nd Street Studios varies by show.

We ask that your group remain seated after the show. As soon as we can escort you to your bus, the subway or the restrooms, an usher will come to you.

If you have any questions, please contact the Education Department at: Education_Tickets@NewVictory.org.

Accessibility & Accommodations

Information on booking accessible performances and requesting in-theater accommodations

Wheelchair Accessibility

Wheelchair seating must be requested in advance, at the time of the ticket reservation, and is subject to availability.

Assistive Listening Devices

Assisted listening devices amplify and clarify sound for those who are hard of hearing. Assistive listening devices are available for patrons with hearing loss or who are hard of hearing. Order at the time of ticketing or contact the Education Department at: Education_Tickets@NewVictory.org before the performance date.

Sign Interpretation and Audio Description

A sign-interpreted and audio-described education performance is available for each production on a specified date and time. American Sign Language interpretation refers to a live sign language interpreter conveying all the show’s details to those who are D/deaf or hard of hearing. An audio described performance has visual elements of the show described and transmitted into an earpiece for those who are blind or have low vision.

Please reserve tickets to these performance dates if this service is required for your group and indicate its need during your ticket order.

If you need either of these services but cannot attend on the audio-described or sign-interpreted date, please contact us at: Education_Tickets@NewVictory.org.

Sensory Friendly

New Victory Education offers sensory-friendly performances for certain shows.

The sound will be adjusted to lower levels. House lights will be left at half. Extra staff will be on-site to support audience members as needed.

Fidgets and other sensory tools are available as needed at every performance. Please ask a staff member if you need one during your next visit.

Pre-Trip Planning

Things to know before you leave, like what to leave at school and what to do about lunch.

Arrival Time and Location

New Victory and New 42 Studios

  • If you are arriving by bus, ensure your driver drops your group off on the north side of 42nd Street between 7th and 8th Avenues.
  • Plan to arrive at the venue at least 45 minutes before curtain time.
  • The building opens one hour before curtain (i.e., 10am for an 11am performance).

Lunch

New Victory venues are not equipped to host lunch/snacks. No eating is allowed in the theater or any New Victory lobbies.

Bags

Bags are encouraged to be kept at school if possible. If students bring bags to the theater, they must put them in a bin to be kept in the lobby during the show.

Transportation Tips

Details on directions, bus drop off and pick up, and parking.

According to the NYC Department of Education (NYCDOE), yellow school buses are available for field trips during the school day.

We recommend you schedule and confirm school buses well before your confirmed New Victory field trip date(s).

Buses

Drop Off

New Victory and New 42 Studios

If you are arriving by bus, ensure your driver drops your group off on the north side of 42nd Street between 7th and 8th Avenues.

Please get your bus driver’s bus number and contact information in case you need to contact them at pick up.

Parking

42nd Street is highly congested and has a high volume of traffic. Per the New York City Department of Transportation, vehicles cannot sit idle or park on the street without special permission.

Once your bus is empty, the bus driver must find parking nearby.

Possible Locations:

  • 8th Avenue (both sides) between 38th and 39th Streets
  • 11th Avenue (both sides) between 39th and 40th Streets

Pick Up

New Victory and New 42 Studios

Please ensure your driver picks your group up on the north side of 42nd Street between 7th and 8th Avenues.

Taking Midtown traffic into consideration, bus drivers should leave their waiting location approximately 15 minutes prior to the return time given by the Front of House staff. Front of House staff will help safely load your student group after the show has ended.

By MTA

A/C/E to Port Authority

Exit the station at 42nd Street/8th Avenue. When you exit, walk west on 42nd Street passing 8th and 9th Avenues. 

1/2/3 N/R/Q/W/7

Exit the station at 42nd Street/7th Avenue. When you come out of the turnstile, take the stairs to your right, walk west on 42nd Street passing 8th and 9th Avenues. You should plan for a 15-minute walk from these subway lines.

B/D/F/M to Port Authority

Exit at 42nd Street/6th Avenue. Walk west on 42nd Street until you come to 7th Avenue. The venues are on the north side of the street at 7th Avenue, next to the subway station.

New Victory and New 42 Studios
1/2/3 N/R/Q/W/7

Exit the station at 42nd Street/7th Avenue. When you come out of the turnstile, take the stairs to your right. All New Victory venues are directly to the west of the subway station.

A/C/E to Port Authority

Exit the station at 42nd Street/7th Avenue. When you come out of the turnstile, take the stairs to your right. All New Victory venues are directly to the west of the subway station.

B/D/F/M to Port Authority

Exit at 42nd Street/6th Avenue. Walk west on 42nd Street until you come to 7th Avenue. The venues are on the north side of the street at 7th Avenue, next to the subway station.

MTA Bus

The M10, M16, M27, M42 and M104 buses all stop within one block of the venues.

From Staten Island

By Bus/Train
Take the S74 or S54 to the SIM33C (Midtown Via Church Via Madison).

Take it to Church Street & Vesey Street.

Walk to Uptown 3 train at Park Place.

Take it to Times Square 42nd Street.

The venues are on the north side of the street at 7th Avenue, next to the subway station.

By Staten Island Ferry

From the St. George Ferry Terminal, take the Staten Island Ferry to Whitehall Terminal.

Take the Uptown 1 Train to Times Square 42nd Street.

The venues are on the north side of the street at 7th Avenue, next to the subway station.

Inclement Weather Policy

What to do in the event of inclement weather.

We must cancel a performance for ALL Education Partners if the New York City DOE decides to cancel school and/or cancel field trips due to inclement weather. If school is in session and public transportation is running, scheduled Classroom Workshops WILL occur. The Chancellor’s decision to close school or cancel field trips will be communicated to radio and television stations before 6am.

We will notify all School Liaisons via phone and email in the event of cancellation.

We will work to reschedule your trip if the performance is canceled, but we may not have the seating capacity to do so. Classroom Workshops can also be rescheduled.

Resources for DOE Updates

Web
Social Media
Radio
TV

 

Health & Safety Guidelines for Education Performances

Before your field trip, review our policies and guidelines that protect the health and safety of student audiences, artists and staff.
Read our Health & Safety Guidelines

New Victory ticketing is currently offline due to the Microsoft/CrowdStrike outage.