Accessibility Visitor Info » Accessibility New Victory strives to make our programs, performances and spaces accessible. If you have questions, need assistance or need an accommodation not mentioned, please contact us. For public performances and family workshops: 646.223.3010 Sam Eckmann, Assistant Director of Ticket Operations SEckmann@New42.org For school performances and teacher workshops: 646.223.3090 Asha John, Senior Education Programs Manager AJohn@New42.org Patrons with Mobility Aids New Victory at Stage 42 Entrance: There are curb cuts on both corners of Dyer Ave. There are two sets of doors to enter Stage 42, both of which are wide enough to accommodate most wheelchairs and involve no steps. There are ramps throughout the entrance level and on the orchestra level into the auditorium. Steps: The auditorium features stadium seating all on one level (Orchestra) with 6-inch steps between each row. Wheelchair-accessible seating does not involve steps. There are handrails at the end of every stepped row of seats. If your seats are in rows AA – H, there are 7 steps between AA and H. If your seats are in row J, there are no steps. If you are in rows K – T, there are 27 steps total between rows K and T. Accessible Seating: As soon as you pass the box office, the elevator is on your left. Seats in the lower section of the auditorium may be reached by elevator to the second floor, and seats in the rear of the auditorium from the third floor. Wheelchair | Companion Seats: Wheelchair-accessible seats and companion seating are available in rows G and S with additional companion seating available in rows F and R of the auditorium. When you purchase your tickets, you may buy a wheelchair-accessible seat with a companion seat next to you. They are available online, or you may call our Ticket Services department for personalized service at 646.223.3010. Aisle Seat with Folding Armrest | Companion Seats: Seats with folding armrests are also available in rows A, B, D, F and S for individuals who want to transfer into a theater seat and have their mobility aid stowed. Seats in rows A, B, D and F involve steps and are not wheelchair-accessible. Elevator/Escalator: There is an elevator to the left as you pass the box office and an escalator straight ahead and to the right that take you from the ground level to the theater level. The elevator also accesses the rear of the auditorium, for those with wheelchair-accessible seating in Rows R and S. Restrooms: Gender diversity is welcome here. Please use the restroom that works for you and your family. There are two restrooms located on the ground level and both are wheelchair-accessible. In the restroom labeled Women’s, the ADA stall is in front. It has grab bars and additional room for a wheelchair user and a companion. Additionally, there are two stalls in the rear of the restroom with grab bars; however these are sized for single users. In the restroom labeled Men’s, the ADA stall is in the back of the room. It has grab bars and additional room for a wheelchair user and a companion. The New Victory Theater Entrance: Our wheelchair-accessible entry features a lift and is located to the right of the main entrance—a solid wooden door. Steps: The main entrance has three stairs up to the Orchestra, and there are four steps down to access Mezzanine seating and eleven steps down to access Balcony seating. Seating: Wheelchair-accessible seating is available in the rear Orchestra and Balcony boxes and can be purchased online. Easy Transfer seats with raisable armrests are also available in the Orchestra for individuals who want to transfer into a theater seat and have their wheelchair or mobility aid stowed. When floor seating or bench seating is used, standard chairs are also available by request. Please call 646.223.3010 if you need assistance finding seats to meet your needs. Elevator: The elevator services the Lower Level (restrooms and lockers), Orchestra Level (ground floor), Mezzanine Level (2nd floor) and Balcony Level (3rd floor) of the theater. New 42 Studios and The Duke on 42nd Street Entrance: The main entrance is wheelchair-accessible featuring automatic low-energy power doors (push button/swing doors). Seating: Wheelchair-accessible seating is available in Studios 3A/B, and locations will vary by production. When floor seating and bench seating are used, standard chairs are also available by request. Wheelchair-accessible seating is located in the first row at The Duke on 42nd Street and can be purchased online. If you would like assistance finding seats to meet your needs, please call 646.223.3010. Elevator: Two elevators service Studios 3A/B (3rd Floor) and The Duke on 42nd Street (2nd Floor). Patrons with Sensory Sensitivities Adapted for individuals on the autism spectrum, with sensory sensitivity or anyone who may benefit from a relaxed theater experience, these performances feature adjusted lighting and sound and an inclusive, judgment-free environment with trained staff and supports. Sensory-Friendly Performances See upcoming sensory-friendly performances and access sensory-support materials. Learn more Patrons Who Are Deaf or Have Hearing Loss In partnership with Hands On, select performances in our season are interpreted in American Sign Language (ASL) by professional interpreters near the stage. Tickets are available via HandsOn.org. For I’mPossible: American Sign Language is incorporated into the show and public performances with Talk-Backs will have additional interpretation provided by Hands On. This show features simultaneous open captioning in English. View Sign-Interpreted Performance Schedule • The Vanishing Elephant: Public: Saturday, October 28, 2pm Schools: Friday, October 27, 11am • Card Ninja: Public: Friday, November 17, 7pm Schools: Tuesday, November 21, 11am • Night Light: Public: Saturday, December 2, 10am Schools: Thursday, December 7, 11am • White Gold: Public: Sunday, December 10, 12pm Schools: Wednesday, December 13, 11am • Grand Soft Day: Public: Saturday, January 20, 1pm Schools: Thursday, January 18, 11am • 360 ALLSTARS: Public: Saturday, March 2, 7pm Schools: Wednesday, February 28, 11am • Músíca: Public: Sunday, March 17, 3pm Schools: Friday, March 15, 11am • Aanika’s Elephants: Public: Saturday, April 6, 12pm Schools: Friday, April 5, 11am • I’mPossible: Public: All performances Schools: All performances • I Wish: Public: Saturday, May 18, 3pm Schools: Friday, May 17, 11am • Four Go Wild in Wellies: Public: Sunday, June 2, 10am Schools: Wednesday, June 5, 11am ASL-Interpreted Show Trailers Browse the 2023-24 season by watching a playlist of ASL-interpreted show trailers. Watch Now on YouTube Assistive Listening Devices Assistive listening devices (ALDs) both amplify and clarify sound. Audio runs directly from the sound board to headsets and receivers via beams of infrared light. Induction neckloops are available for patrons who use hearing aids and cochlear implants with a “T” switch. (Ask your audiologist whether your hearing aid or cochlear implant has a “T” switch/ telecoil and how to use it with an assistive listening headset.) ALDs are available free of charge, cleaned after each use and may be used in any seat. To borrow one, speak to a House Manager or Usher when you arrive. Patrons Who Are Blind or Have Low Vision Through a small earpiece, trained describers will provide necessary detail by describing the live action between the actors’ dialogue. A select number of seats are available for patrons who require a seat close to the stage due to low vision or other visual needs. View Audio-Described Performance Schedule • The Vanishing Elephant: Public: Sunday, October 22, 5pm Schools: Wednesday, October 25, 11am • Card Ninja: Public: Saturday, November 18, 7pm Schools: Thursday, November 16, 11am • Night Light: Public: Friday, December 8, 4pm Schools: Friday, December 15, 11am • White Gold: Public: Friday, December 22, 2pm Schools: Friday, December 15, 11am • Grand Soft Day: Public: Friday, January 19, 4pm Schools: Friday, January 19, 11am • 360 ALLSTARS: Public: Sunday, March 3, 5pm Schools: Thursday, February 15, 11am • Músíca: Public: Saturday, March 16, 11am Schools: Thursday, March 14, 11am • Aanika’s Elephants: Public: Sunday, April 7, 5pm Schools: Wednesday, March 27, 11am • I’mPossible: Public: All performances Schools: All performances • I Wish: Public: Saturday, May 11, 11am Schools: Thursday, May 16, 11am • Four Go Wild in Wellies: Public: Saturday, June 8, 10am Schools: Wednesday, June 12, 11am New Victory Virtual Tour Take a virtual tour of the New Victory Theater and see inside our lobbies and auditorium. Take a 360° virtual tour Digital Content Our New Victory Arts Breaks are captioned in English. Sensory-Friendly Performances Discover upcoming dates and supports offered at our judgment-free, inclusive performances Experience & Amenities Explore free arts activities together as a family and enjoy kid-friendly amenities Frequently Asked Questions Answers to what to do if you’re late or can’t use your tickets, theater policies and more