Experience Welcome, and welcome back! You come first at New Victory, where families can have fun with the arts and one another! We’ve found new ways to offer the New Victory experience you expect while keeping the health and comfort of kids and families our top priority. What to expect: Vaccination Policy Everyone 5 and up will be asked to show proof of full vaccination status. Tests will only be accepted for 4-year-olds. Masks, please! Masks are required for everyone, regardless of vaccination status. Flexible Ticket Exchanges If you can’t attend your scheduled performance, you can exchange your tickets, donate them back for a tax deduction or request a refund up to 2 hours before your performance time. Covid-19 Safety Guidelines Everything you need to know about vaccines, masks, entry, enhanced cleaning and more. What to know What’s a little different: New Victory Lobbies Cafe & Shop Closed The New Victory Cafe and Shop will be closed until further notice. Water will be provided free of charge upon request. Lockers Unavailable Lockers will not be available to store your belongings, please leave large bags and backpacks at home. Digital & On-Demand Options Online Pre & Post-show Activities To create a low-touch lobby space, and build excitement before and after your visit, interactive pre & post-show family activities will be online. On-Demand Performances We understand that not all families may be ready to return to the theater, so digital versions of this season’s productions will be available to stream on demand during its run. What’s the same: Family-friendly Amenities Live feed for when you need a break from the theater setting Stroller parking so you can pack the wheels away and join the fun Booster seats (Orchestra seating only) Gender-inclusive bathrooms Extremely helpful and friendly staff, first time visiting and can’t wait to come back again. Kids had a blast!!! – Tyler, New Victory Theatergoer Frequently Asked Questions Answers to what to do if you’re late or can’t use your tickets, theater policies and more Accessibility Through our facilities and programs, we strive to make our performances and spaces accessible
